Friday, September 4, 2009

Learning Management - Tied Together with CAPAs and SOP management

I have been asked a lot lately about how learning management can be more closely tied to quality management and an organization’s electronic document management system (EDMS). From a process standpoint, these two are already very closely related; but from a technology standpoint, many organizations are still running these two systems separately. As a content management vendor, I can see how learning management systems need to be closely tied to the content and procedures that employees are trained on. Additionally, content about the training; histories, certificates, and the like need to be stored and tied to each employee’s training record.

By implementing a learning management system with quality and SOP management applications, organizations can ensure that training data and content is tied together. Training is often an identified area of concern during a regulatory audit, so every organization should have an electronic learning management system closely tied to an EDMS, as well as other business information.